Legal
Privacy Policy
Introduction
This Privacy Policy describes how Xurel collects, uses, and shares information when you use our email API, mailbox products, websites, and related services.
Data we collect
We collect account information, billing details processed via Stripe or PayPal, usage and delivery metadata, support messages, and cookies required for session and documentation experiences.
Message content you submit for sending, and mailbox content for Mailbox customers, is processed to provide the service you requested.
How we use it
We use data to provide and secure the service, bill accounts, improve reliability, communicate about the product, and comply with applicable law.
Retention
Retention is tied to account life and legal minimums. Message body retention follows plan limits published in product documentation.
Your rights
Depending on your location, you may request access, correction, deletion, or export of personal data. Contact privacy@xurel.co or use dashboard tools where available.
Contact
Privacy inquiries: privacy@xurel.co.